Poople Support & Feedback
Get help, report bugs, or suggest features for Poople. Whether you have found a problem with today's puzzle, spotted a word that looks wrong, or have an idea to make the game better, submit your feedback below and we'll take a look.
Prefer email? You can reach the Poople team directly at contact@pooplegame.com. We read every message and aim to reply within 48 hours.
Frequently Asked Questions about Poople Support
How do I report a bug in Poople?
Use the feedback form above and select “Bug Report” as the type. Please describe what went wrong, what you expected to happen, and the steps to reproduce it. Mentioning your browser and device, and attaching a screenshot, helps us track down the problem faster. We review every report and prioritize fixes by how much they affect play.
I think a word was accepted or rejected incorrectly. Can I report it?
Yes, and these reports are especially helpful for a word game. If Poople rejected a valid 4-letter word, or accepted something that does not look like a real word, select “Bug Report” and tell us the exact word and which day’s puzzle it happened on. We review the dictionary regularly and use your reports to refine which words are allowed.
Can I suggest a new feature?
Absolutely. Select “Feature Request” in the form and describe what you would like to see, such as a practice mode, more detailed statistics, or accessibility options. We read every request and use community feedback to shape what we build next. Check the Changelog to see what has shipped recently.
How long does it take to get a response from the Poople team?
We aim to review all submissions within 48 hours. Reports about something that breaks the daily puzzle are looked at first. We may not reply to every message individually, but every piece of feedback is read and considered.